Digital Media Agency

Privacy Policy

This privacy policy (the “Policy”) explains how the MediaHack OÜ, registry code 16359298 (“MediaHack”, “Firm”, “we” or “us”), a limited liability company incorporated under the laws of the Republic of Estonia, with its main establishment and registered office at Liikuri 41/3-15, Tallinn, Estonia, and tax identification number EE102436381, is responsible as the data controller of your personal data.

We collect and use information when you use any of the services located on our website at www.mediahack.agency  (the “Website”) or if you use any other services (the “Services”) that we provide to you.

Reference in this policy to “your Personal Data” means any information that identifies, or could reasonably be used to identify, you as one of the aforementioned persons (“Personal Data”)

MediaHack data collection practices are governed by the following Privacy Policy, which tells you what data MediaHack collect, how we use that data and who has access to that data.

This Policy describes how we process Personal Data in connection with:

  1. all matters related to our clients, former clients and potential clients;
  2. recruitment processes;
  3. the cookies that are used on our Website;
  4. all of our statutory obligations with respect to the GDPR, any relevant Data Protection Law, and any other laws and regulations that may be applicable (including our obligations with respect to anti-money laundering (“AML”) or know-your-customer (“KYC”) procedures).

You have many rights that you can use to control your privacy. MediaHack respects those rights.

By using or interacting with the Website or our Services, you, as a user of our website or as our client, (“User”, “Client” or “you”) agree to the provisions of this Policy and confirm that you have read and understood all of the provisions stated in the Policy.

Please take your time to read this policy and contact MediaHack if you have any questions or feedback regarding our privacy policy.

1. What data do MediaHack collect and how is it used?

1.1. Website browsing statistics

MediaHack is constantly improving its website and aims to make using it as easy as possible. For this purpose, MediaHack needs to know what information is most relevant to website visitors, how often they connect, what browser and device they use, what content is mostly read, what region visitors come from, and similar demographics and statistics.

MediaHack  collects this information by using an automated tool called Google Analytics. This allows MediaHack to record and analyse how visitors use the website.

You can learn more about how Google Analytics works and the information it allows us to collect and analyse here – https://support.google.com/analytics/answer/1012034?hl=lten&ref_topic=6157800

MediaHack  uses this data on the basis of our legitimate interest as a business in improving our understanding of client needs and preferences in order to constantly enhance our services and improve client access to information that MediaHack  publishes.

You may at any time disable collection of your data by Google Analytics, as described here – https://tools.google.com/dlpage/gaoptout/.

1.2. Logs

The server that hosts the MediaHack website may also record requests you make to the server, such as the web address you open, the device and browser you use, your IP address, date and time of access. This data is used only for technical purposes – that is, to ensure the proper functioning and security of the website and to investigate possible security incidents.

The basis for collecting and using such data is MediaHack’s legitimate interest in ensuring the technical availability and security of the MediaHack  website.

1.3. Cookies

What are cookies?

Cookies are files with small amount of data that a website saves on your computer or mobile device when you visit the site, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. A cookie enables the website to remember your actions and preferences ‒ such as login, language, font size and other display preferences ‒ over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How does MediaHack  use cookies?

The MediaHack  website uses cookies to collect your IP address and browsing information, such as the websites you have visited or the time you have spent on each page, and allows the Website to remember your system and preferences.

Other cookies allow MediaHack  to track website traffic and users’ interaction with the website – MediaHack  uses this data to analyse visitors’ behavior and to improve visitors’ experience. These cookies are placed and used by the Google Analytics tool.

Cookies are placed on your device only if you consent, unless cookies are required for strictly technical functioning of the website. However, note that if you do not consent to the use of cookies, certain functions of the website may not function properly or may not function at all.

The legal basis for the use of cookies is MediaHack’s legitimate interest in ensuring the technical functionality of the website. When cookies are used to remember your choices or for statistical purposes, the legal basis is your consent.

How to control cookies?

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this you may have to manually adjust some preferences every time you visit a site, while some services and functionalities may not work.

2. Profiling

MediaHack  may use website visitor statistical data to analyse trends and demographics of MediaHack  visitors. However, MediaHack  does not assign each visitor an individual profile.

3. Who may access your data

Statistical data about MediaHack  visitors may be accessed by employees in our marketing and IT departments who are responsible for analysing that data and for improving our website.

MediaHack  partners who provide MediaHack  with website content management tools or who host the MediaHack website may have access to technical log files.

The Google Analytics tool provided by Google Inc. (a US company) has access to statistical data collected by that tool. Google Inc has subscribed to the EU-US Privacy Shield principles EU – US Privacy Shield list, which confirms that what we have provided complies with mandatory EU privacy standards. Contractual obligations to ensure privacy are also applied to this provider, which you may read here: https://business.safety.google/adsprocessorterms/ .

4. The transfer of your Personal Data to third parties

When providing Facebook advertising services to our clients, we are obliged to transfer Personal Data to third parties. This may include data transfer in the context advertisign, Ffacebook business manager information, clients name and registry code, contact information.

However, outside of the provision of advertisign services, we do use the services of certain third parties to ensure the functionality of our services and the Website. We are required to transfer your Personal to these third-party service providers, so that these third parties would be able to provide us with their services. These third-party services providers are to be considered data processors. The Personal Data that will be transferred to these third-service providers will be limited to the minimum that is required to ensure the provision of third-party services.

We have ensured that all third-party service providers to whom we transfer your Personal Data will follow our instructions with respect to how they process your Personal Data. The transfer of your Personal Data is regulated by the data processing agreements or data processing terms that exist between us and third-party service providers. Any third-party service providers – as the data processors, must ensure that they process your Personal Data with the same level of care and diligence as we do and are legally liable to you and to us if the data processors act contrary to those warranties. Furthermore, these third-party service providers are required to implement technical and organizational measures to ensure an equal level of data protection to the one that we bring to our data processing efforts.

5. How long does MediaHack store data?

MediaHack uses collected statistical data for analysis for up to three years.

Cookies are usually valid for a short term (a day, a week or a month), though in some cases they may remain valid for up to a year.

We primarily store and process Personal Data within the European Union. Nevertheless, it may at times be necessary that your Personal Data is transferred to and stored at a destination outside the European Union. It may also be processed by data processors operating outside the EU. By submitting your Personal Data to us or by consenting to the processing of your Personal Data you agree to the processing of your data, including both data storage and data transfer, outside the EU for the purposes set out in this Policy.

6. Your rights and how you may exercise them

By contactingMediaHack via e-mail at info@mediahack.agency  you may exercise your right:

  • to require access to your personal data:

You have the right to request access to any data that can be considered your Personal Data. This includes e.g. the right to be informed on whether we process your Personal data, what Personal Data categories are being processed by us, and the purpose of our data processing.

  • to require rectification of your personal data:

You have the right to request that we correct any of your Personal Data if you believe that it is inaccurate or incomplete.

  • to require erasure of your personal data:

You may also request that your Personal Data be erased if the Personal Data is no longer necessary for the purposes for which it was collected, or if you consider that the processing is unlawful, or if you consider that the Personal Data has to be erased to enable us to comply with a legal requirement.

  • to data portability: 

If your Personal Data have is being automatically processed with your consent or on the basis of a mutual contractual relationship, you may request that we provide you that Personal Data in a structured, commonly used and machine-readable format. Moreover, you may also request that the Personal Data is transmitted to another controller. Bear in mind that the latter can only be done if that is technically feasible.

  • to withdraw consent to processing of your personal data, where applicable:

In cases where the processing is based on your consent, you have the right to withdraw your consent to such processing at any time.

In some cases, you may have a right to request a restriction on processing your personal data or to object to processing of your personal data.

You may exercise your rights in line with the requirements of applicable EU and local laws.

If personal data is erased at your request, MediaHack will only retain such copies of the information as are necessary to protect our or third party legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with MediaHack.

You may disable cookies by your browser settings, or by visiting here:

7. Right to lodge a complaint

If you think your privacy rights have been breached, you may lodge a complaint with an authority of the EU country of your habitual residence. Contact information for these authorities can be accessed at  http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

8. Your data controller

Your MediaHack data protection officer can be contacted at e-mail info@mediahack.agency.

9. Links To Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: mail info@mediahack.agency
  • By visiting this page on our website: mediahack.agency
Valid from 02.01.2022

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